Terms and Conditions

Here is a short guide to our terms. When anything here differs from our full terms, the full terms apply.

Joining Club Player

You can open an account from the age of 21, or from the legal gambling age of your home jurisdiction when that age is higher. Our licence comes from the State of Anjouan (Computer Gaming Licensing Act 007 of 2005), and Anjouan law governs the terms. Make sure online gambling is legal where you live before you play, and connect without a VPN, proxy or any tool that hides where you are. We may turn down a registration without giving a reason.

One account and your details

Every player, and every household, has one account only. Keep your registration details accurate and current, keep your password to yourself and tell us straight away if you think someone else has used your account. Verification can include a government-issued photo ID, a selfie with that ID, a utility bill dated within the past 3 months and copies of both sides of any card you deposited with in the past 3 months. When an account has had no logins, games or deposits for two years, it becomes inactive and can be deleted after we write to your registered e-mail address.

Deposits

Fund your account only with cards, bank accounts or payment systems that are registered in your name. A deposit in another currency is converted at the daily rate. Card deposits need copies of the front and back of the card for verification and cash-out approval. A deposit can appear in your balance before the payment is confirmed, and if that payment later fails, winnings from it stop at $200 and any amount above that is removed.

Cash-outs

Every cash-out is reviewed and approved first. The review takes 7 to 10 business days, and payment follows within 7 to 10 business days of approval. Cash-outs start at a weekly limit of $2,500, which your VIP level can raise, and the monthly cap is $10,000, or $5,000 once your balance reaches 10 times your total deposits. Wager each deposit at least once to avoid an 8% fee, with a minimum of $4. The way you are paid depends on how you deposited, so card players receive a bank wire to an account in their own name and crypto players receive crypto.

Offers

Offers are for real money accounts, once per person, family, household address, e-mail address or shared computer. If an offer gives no rules of its own, it carries 40x playthrough on slots, scratch cards, Plinko, Keno, board games and bingo, and 60x on video poker and table games. Bonus play is closed on Roulette, Baccarat, Sic Bo, Craps, War, Pontoon 21, Pai Gow Poker, Crash and shooting games, Live Dealer tables, progressive games and tournaments. Redeem a deposit bonus before you bet with that deposit, and expect the bonus amount to come off your cash-out. Only one bonus can run at a time.

Fair play and prohibited conduct

Game results come from a random number generator. Cheating, collusion, bots, software tampering and abuse of game faults are not allowed, and breaking these rules can lead to cancelled bets, withheld funds and a closed account.

Complaints and disputes

Send any concern from your registered e-mail address through our support links. A dispute about a wager has to reach us within 3 days of that wager being settled. Complaints can also go to the Central Dispute System (CDS), an independent service set up by our software provider.